Shipping Policy
Shipping is via USPS, UPS, FedEx, and other carriers in order to get you the best price available. We do our best to list accurate shipping amounts on the site, but in the case that shipping will be more than our estimate, we'll contact you prior to shipping and give you the option of cancelling your order. You can contact us at any time to inquire about shipping.
For international shipments, duties, taxes, and tariffs on the shipment are the responsibility of the buyer and are assessed at delivery.
We generally ship as quickly as possible. Many times, the same day as an order is placed.
Free Shipping
Free shipping offers are limted to orders shipped to the United States (and its territories).
Free shipping utilizes Ground service from USPS, UPS, and/or another carrier at the discretion of AdventureTaco. You may still opt for Insured, Priority, or Overnight shipping for an additional fee at checkout.
Unfortunately, free shipping is not available on international orders due to the increased cost of shipping in the current economic environment. This policy is constantly being re-evaluated in the hopes that it free shipping can be offered internationally as well.
Return Policy
All sales are final. The vast majority of items for purchase on AdventureTaco are custom products that are assembled to order. Custom products may not be returned.
If you are not satisfied with a non-custom item you've purchased from AdventureTaco and would like to return it, we will happily refund the original purchase price less shipping fees and a 30% restocking fee. Returns must be pre-arranged with an RMA prior to shipping them back, must be in new, unused condition, and must be shipped back within 30 days of receipt. Returns after this 14 day period, or of items that are not in new condition will not be accepted.
Contact Info
The best way to get in touch is to use the contact form on every page. Here are some additional ways to get in touch:
info@adventuretaco.com
242-6488 in the 805 area code